Have a question about NeuroSalt™, your order, shipping, or our 60-day money-back guarantee? Our U.S.-based customer-care team is here to help. Reach out using any of the options below and we'll respond as quickly as possible — typically within one business day.
📧 Email Support
For order status, refunds, product questions, or general help:
support@neuroxen.shop
⏰ Support Hours
Monday – Friday, 9:00 AM – 6:00 PM (Eastern Time)
Excluding U.S. public holidays.
📦 Order & Refund Questions
All orders, billing, shipping, and refunds are fulfilled and processed by the official manufacturer's order system. The fastest way to resolve an order issue is to email us with your order number and the email used at checkout.
What to Include in Your Message
To help us assist you faster, please include:
- Your full name and the email address used at checkout
- Your order number (if your question is about an order)
- A clear description of how we can help
Already an Order Placed?
NeuroSalt™ is sold exclusively through the Official Website. If you purchased through any third party such as Amazon, eBay, or Walmart, we cannot verify authenticity or honor the guarantee. Always order from the official store to stay covered by our 60-day satisfaction guarantee.
Ready to Start with NeuroSalt™?
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Visit the Official Website →This contact page is for customer-care inquiries only and does not provide medical advice. For health concerns, please consult a licensed healthcare professional.